HARD WORK PAYS OFF AT SERRA TOYOTA OF DECATUR!

JOB: PORTER/VALET

JOB DESCRIPTION

Responsibilities:

• Prepare vehicles to be serviced 
• Perform alignment and battery inspections
• Tagging/managing vehicle keys
• Transporting customers and run general errands daily

Qualifications: (Education, Experience, Certifications, Licenses):

• Must have a proactive approach
• Bi-lingual is a plus!
• Excellent communication, outgoing personality and customer service skills
• Ability to work outdoors and stand on your feet for extended periods of time
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Job Status: Full Time

JOB: SERVICE TECHNICIAN

JOB DESCRIPTION

Responsibilities:

• Perform general automotive maintenance
• Repair of various makes and models
• Perform line technician services
• Routine Inspections/Maintenance and System Diagnostics
• Full automotive troubleshooting and testing - based on experience
• Continuously expand your knowledge for new technologies and practice
• EAGER TO LEARN AND GROW
• Career minded, goal driven, and client focused

Qualifications:

(Education, Experience, Certifications, Licenses):

• Minimum high school diploma or GED equivalent required
• Must have own tools or willing to acquire
• General automotive experience preferred
• ASE Certifications a plus!
• Excellent communication and customer service skills
• Strong computer & communication skills
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Job Status: Full Time

JOB: SERVICE WRITER

JOB DESCRIPTION

Overview:

We are looking for a professional and experienced Service Advisor to join us in supporting our dealership staff and customers while assisting us in building and representing our brand.

Responsibilities:

• Assist all customers (retail and shop) in selecting suggested service in a friendly, professional, and efficient manner
• Utilize walk around process to increase customer awareness of vehicle condition and build rapport
• Generate service order estimates/quotes for customers
• Schedule appointments and maintain an organized schedule
• Conduct post-repair follow up
• Resolve customer complaints
• Maintain value, quality, and integrity

Qualifications:

(Education, Experience, Certifications, Licenses):

• Minimum high school diploma or GED equivalent required
• Toyota Service Advisor experience preferred
• Service Advisor experience preferred
• Excellent communication and customer service skills
• Ability to work hard with limited supervision
• Strong Computer & Phone Skills (Internet, MS Outlook)
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)